Privacy Policy

Effective date: 20 July 2025

1. Who We Are

We are Vision Data Protect, a UK-based company providing GDPR compliance support to independent optical businesses.

Contact Details:

Vision Data Protect

Email: [email protected]

Phone: 01952 301003

Our Data Protection Officer can be contacted at: [email protected]

2. What Data We Collect

We may collect and process the following personal data:

- Name and contact details (email address, phone number)

- Business name and address

- Role or job title

- Any personal information you provide when contacting us

- Marketing and communication preferences

- Facebook lead ad data (with your consent)

3. How We Collect Your Data

We collect data through the following means:

- Direct interactions: when you contact us via our website, email, or phone

- Facebook Lead Ads (where you opt in)

- Email campaigns (where you sign up or respond)

- Events, networking, or referrals

We ensure all collection methods are GDPR-compliant and based on consent or legitimate interest.

4. How We Use Your Data

We use your data to:

- Respond to enquiries and provide GDPR support services

- Send relevant marketing emails (only if you’ve opted in)

- Deliver updates, resources, and news related to data protection for optical practices

- Improve our services and user experience

5. Lawful Basis for Processing

We rely on the following lawful bases for processing your personal data:

- Consent – when you sign up for marketing or download a resource

- Contractual necessity – when you enquire about or use our services

- Legitimate interest – to grow our business and offer relevant support

6. Sharing Your Data

We never sell your data.

We may share data with:

- Trusted service providers (e.g. email campaign platforms, CRM tools)

- Legal or regulatory authorities where required

All third parties are GDPR-compliant and under contract to keep your data secure.

7. Data Security

We use secure systems and practices to protect your data from loss, misuse, or unauthorised access. This includes encrypted storage, strong password controls, and regular audits.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes we collected it, or to comply with legal obligations. You can request deletion of your data at any time.

9. Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold on you

- Correct any inaccurate data

- Request deletion of your data

- Withdraw consent at any time

- Object to processing

- Lodge a complaint with the ICO

To exercise your rights, contact us at the email or phone number above.

10. Cookies & Tracking

If we use cookies or tracking tools (e.g. on a website or Facebook pixel), we will inform you via a cookie notice or banner and request consent where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Cookie Policy

Last Updated: 01/01/2025

This Cookie Policy explains how Vision Data Protect uses cookies and similar technologies on our website: www.VisionDataProtect.co.uk

By continuing to browse or use our website, you agree to the use of cookies as described in this policy—unless you adjust your browser settings or reject non-essential cookies through our cookie banner.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work, improve user experience, and provide information to site owners.

Some cookies are necessary for the site to function properly, while others help us understand how users interact with the site or enable features like remembering preferences.

2. Types of Cookies We Use

We use the following categories of cookies:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functions like page navigation, access to secure areas, and form submissions. The site cannot function properly without these cookies.

Examples:

- Session cookies to maintain your login state (if applicable)

- Cookie consent preferences

b. Performance & Analytics Cookies

These cookies collect information about how visitors use our website—such as which pages are visited most often and if any errors occur. This helps us improve the site’s functionality and performance.

Examples:

- Google Analytics

- Page speed monitoring

All information collected by these cookies is aggregated and anonymous.

c. Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalised features.

d. Marketing/Targeting Cookies

These cookies may be used to deliver advertising relevant to you or to track the effectiveness of our campaigns across platforms. We do not currently use these cookies, but may do so in future with proper consent.

3. Third-Party Cookies

Some cookies on our website may be set by third-party services we use, such as:

- Google Analytics – to analyse website traffic

- Facebook Pixel - to analyse website traffic

These third parties may use cookies according to their own privacy and cookie policies.

4. Managing Cookies

You can control and manage cookies in several ways:

- Use our cookie consent banner to accept or reject non-essential cookies

- Adjust your browser settings to block or delete cookies

- Opt out of Google Analytics tracking using this tool: https://tools.google.com/dlpage/gaoptout

Please note: Disabling certain cookies may affect the functionality of our website.

5. How Long Cookies Are Stored

Cookies may be stored on your device for varying lengths of time:

- Session cookies: deleted when you close your browser

- Persistent cookies: remain until they expire or are manually deleted

We limit the duration of persistent cookies in line with regulatory guidance.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect legal changes or improvements to our website. The updated version will always be published here with a revised “Last Updated” date.

7. Contact Us

If you have any questions about our use of cookies or this policy, please contact:

Vision Data Protect
Tel: 01952 301003
Email: [email protected]

Don't risk your reputation, your patients trust & your hard earned cash through data breaches. Let us take care of your data protection needs & obligations without breaking the bank.

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